WEBSITE TERMS AND CONDITIONS
WEBSITE TERMS AND CONDITIONS OF USE
1. About the Website
1.1. Welcome to www.thepursuitdesignstudio.com (the 'Website'). The Website provides you with an opportunity to browse and purchase various products that have been listed for sale through the Website (the 'Products'). The Website provides this service by way of granting you access to the content on the Website (the 'Purchase Services').
1.2. The Website is operated by The Pursuit Design Studio. Access to and use of the Website, or any of its associated Products or Services, is provided by The Pursuit Design Studio. Please read these terms and conditions (the 'Terms') carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately.
1.3. The Pursuit Design Studio reserves the right to review and change any of the Terms by updating this page at its sole discretion. When The Pursuit Design Studio updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records.
1.4. Third Party Links: You hereby acknowledge that We may from time to time include links or references to other websites, other content or other materials (hereinafter "Third Party Links"), none of which are controlled by Us. II. You hereby acknowledge that these Third Party Links are provided for Your information only and that We do not make any representations, warranties or guarantees as to the accuracy, completeness, performance, reliability, timeliness, quality or suitability for a particular purpose of these Third Party Links. We do not endorse, approve or support these Third Party Links. You use the Third Party Links at Your own risk
2. Acceptance of the Terms
You accept the Terms by remaining on the Website. You may also accept the Terms by clicking to accept or agree to the Terms where this option is made available to you by The Pursuit Design Studio in the user interface.
3. Registration to use the Purchase Services
3. 1. In order to access the Purchase Services, you must first register as a user of the Website. As part of the registration process, or as part of your continued use of the Purchase Services, you may be required to provide personal information about yourself (such as identification or contact details), including:
a) Email address
b) Mailing address
c) Telephone number
3. 2. You warrant that any information you give to The Pursuit Design Studio in the course of completing the registration process will always be accurate, correct and up to date.
3. 3. Once you have completed the registration process, you will be a registered member of the Website ('Member') and agree to be bound by the Terms. As a Member you will be granted immediate access to the Purchase Services.
3. 4. You may not use the Purchase Services and may not accept the Terms if:
a) you are not of legal age to form a binding contract with The Pursuit Design Studio; or
b) you are a person barred from receiving the Purchase Services under the laws of Australia or other countries including the country in which you are resident or from which you use the Purchase Services.
4. Your obligations as a Member
4. 1. As a Member, you agree to comply with the following:
You will use the Purchase Services only for purposes that are permitted by:
a) the Terms;
b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions;
c) you have the sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Purchase Services;
d) any use of your registration information by any other person, or third parties, is strictly prohibited. You agree to immediately notify The Pursuit Design Studio of any unauthorised use of your password or email address or any breach of security of which you have become aware;
e) access and use of the Website is limited, non-transferable and allows for the sole use of the Website by you for the purposes of The Pursuit Design Studio providing the Purchase Services;
f) you will not use the Purchase Services or Website for any illegal and/or unauthorised use which includes collecting email addresses of Members by electronic or other means for the purpose of sending unsolicited email or unauthorised framing of or linking to the Website;
g) you agree that commercial advertisements, affiliate links, and other forms of solicitation may be removed from the Website without notice and may result in termination of the Purchase Services. Appropriate legal action will be taken by The Pursuit Design Studio for any illegal or unauthorised use of the Website; and
h) you acknowledge and agree that any automated use of the Website or its Purchase Services is prohibited.
5. Purchase of Products and Returns Policy
5. 1. In using the Purchase Services to purchase the Product through the Website, you will agree to the payment of the purchase price listed on the Website for the Product (the 'Purchase Price').
5. 2. Payment of the Purchase Price may be made through Stripe and PayPal (the 'Payment Gateway Provider')
In using the Purchase Services, you warrant that you have familiarised yourself with, and agree to be bound by, the applicable Terms and Conditions of Use, Privacy Policy and other relevant legal documentation provided by the Payment Gateway Providers.
5. 3. Following payment of the Purchase Price being confirmed by The Pursuit Design Studio, you will be issued with a receipt to confirm that the payment has been received and The Pursuit Design Studio, may record your purchase details for future use.
5. 4. The Pursuit Design Studio may, at their sole discretion, provide a refund on the return of the Products within 30 days where the Product packaging is unopened and remains in a saleable condition. You acknowledge and agree that you are liable for any postage and shipping costs associated with any refund pursuant to this clause.
5. 5. When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
5.6. The payment gateway used by The Pursuit Design Studio is Wix ("Payment Gateway"), by using our service you agree to the terms of service of Wix. You agree that Wix is a third-party supplier and The Pursuit Design Studio is not liable for any actions, errors or disruptions of service of the Payment Gateway. Please refer to: https://www.wix.com/about/privacy for further information regarding Wix.
6. Warranty
6. 1. The Pursuit Design Studio Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure of the Product and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Products repaired or replaced if the Products fail to be of acceptable quality and the failure does not amount to a major failure (the 'Warranty').
6. 2. You may make a claim under this clause (the ' Warranty Claim') for material defects and workmanship in the Products within 12 months from the date of purchase (the ' Warranty Period').
6. 3. In order to make a Warranty Claim during the Warranty Period, you must provide proof of purchase to The Pursuit Design Studio showing the date of purchase of the Products, provide a description of the Products and the price paid for the Products by sending written notice to The Pursuit Design Studio at PO BOX 3082, Minnamurra, New South Wales, 2533 or by email at thepursuitdesignstudio.com.
6. 4. Where the Warranty Claim is accepted then The Pursuit Design Studio will, at its sole discretion, either repair or replace any defective Products or part thereof with a new or remanufactured equivalent during the Warranty Period at no charge to you for parts or labour. You acknowledge and agree that you will be solely liable for any postage or shipping costs incurred in facilitating the Warranty Claim.
6. 5. The Warranty shall be the sole and exclusive warranty granted by The Pursuit Design Studio and shall be the sole and exclusive remedy available to you in addition to other rights and under a law in relation to the Products to which this warranty relates.
6. 6. All implied warranties including the warranties of merchantability and fitness for use are limited to the Warranty Period.
6. 7. The Warranty does not apply to any appearance of the supplied Products nor to the additional excluded items set forth below nor to any supplied Products where the exterior of which has been damaged or defaced, which has been subjected to misuse, abnormal service or handling, or which has been altered or modified in design or construction.
7. Copyright and Intellectual Property
7. 1. The Website, the Purchase Services and all of the related products of The Pursuit Design Studio are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the site content and compilation of the website (including text, graphics, logos, button icons, video images, audio clips and software) (the 'Content') are owned or controlled for these purposes, and are reserved by The Pursuit Design Studio or its contributors.
7. 2. The Pursuit Design Studio retains all rights, title and interest in and to the Website and all related content. Nothing you do on or in relation to the Website will transfer to you:​
a) the business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright of The Pursuit Design Studio; or
​b) the right to use or exploit a business name, trading name, domain name, trade mark or industrial design; or
c) a system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a system or process).
7.3. You may not, without the prior written permission of The Pursuit Design Studio and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Content or third party content for any purpose. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain.
8. Privacy
The Pursuit Design Studio takes your privacy seriously and any information provided through your use of the Website and/or the Purchase Services are subject to The Pursuit Design Studio Privacy Policy, which is available on the Website.
9. General Disclaimer
9. 1. You acknowledge that The Pursuit Design Studio does not make any terms, guarantees, warranties, representations or conditions whatsoever regarding the Products other than provided for pursuant to these Terms.
9. 2. The Pursuit Design Studio will make every effort to ensure a Product is accurately depicted on the Website, however, you acknowledge that sizes, colours and packaging may differ from what is displayed on the Website.
9. 3. Nothing in these Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.
9. 4. Subject to this clause, and to the extent permitted by law:
​ a) all terms, guarantees, warranties, representations or conditions which are not expressly stated in these Terms are excluded; and
​ b) The Pursuit Design Studio will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Purchase Services or these Terms (including as a result of not being able to use the Purchase Services or the late supply of the Purchase Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.
9. 5. Use of the Website, the Purchase Services, and any of the products of The Pursuit Design Studio is at your own risk. Everything on the Website, the Purchase Services, and the Products of The Pursuit Design Studio, are provided to you on an "as is" and "as available" basis, without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors, third party content providers or licensors of The Pursuit Design Studio make any express or implied representation or warranty about its Content or any products or Purchase Services (including the products or Purchase Services of The Pursuit Design Studio) referred to on the Website. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:
​a) failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;
​b) the accuracy, suitability or currency of any information on the Website, the Purchase Service, or any of its Content related products (including third party material and advertisements on the Website);
c) costs incurred as a result of you using the Website, the Purchase Services or any of the Products;
​d) the Content or operation in respect to links which are provided for the User's convenience;
​e) any failure to complete a transaction, or any loss arising from e-commerce transacted on the Website; or
​f) any defamatory, threatening, offensive or unlawful conduct of third parties or publication of any materials relating to or constituting such conduct.
10. Limitation of Liability
10. 1. The Pursuit Design Studio's total liability arising out of or in connection with the Purchase Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the most recent Purchase Price paid by you under these Terms or where you have not paid the Purchase Price, then the total liability of The Pursuit Design Studio is the resupply of information or Purchase Services to you.
10. 2. You expressly understand and agree that The Pursuit Design Studio, its affiliates, employees, agents, contributors, third party content providers and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.
10. 3. The Pursuit Design Studio is not responsible or liable in any manner for any site content (including the Content and Third Party Content) posted on the Website or in connection with the Purchase Services, whether posted or caused by users of the website of The Pursuit Design Studio, by third parties or by any of the Purchase Services offered by The Pursuit Design Studio.
11. Termination of Contract
11.1. The Terms will continue to apply until terminated by either you or by The Pursuit Design Studio as set out below.
11. 2. If you want to terminate the Terms, you may do so by:
​a) notifying The Pursuit Design Studio at any time; and
b)​ closing your accounts for all of the Purchase Services which you use, where The Pursuit Design Studio has made this option available to you.
Your notice should be sent, in writing, to The Pursuit Design Studio via the 'Contact Us' link on our homepage.
11. 3. The Pursuit Design Studio may at any time, terminate the Terms with you if:
​a) you have breached any provision of the Terms or intend to breach any provision;
​b) The Pursuit Design Studio is required to do so by law;
c) the partner with whom The Pursuit Design Studio offered the Purchase Services to you has terminated its relationship with The Pursuit Design Studio or ceased to offer the Purchase Services to you;
​d) The Pursuit Design Studio is transitioning to no longer providing the Purchase Services to Users in the country in which you are resident or from which you use the service; or
e) the provision of the Purchase Services to you by The Pursuit Design Studio is, in the opinion of The Pursuit Design Studio, no longer commercially viable.
11.4. Subject to local applicable laws, The Pursuit Design Studio reserves the right to discontinue or cancel your membership to the Website at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or the Purchase Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts The Pursuit Design Studio's name or reputation or violates the rights of those of another party.
11.5. When the Terms come to an end, all of the legal rights, obligations and liabilities that you and The Pursuit Design Studio have benefited from, been subject to (or which have accrued over time whilst the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and the provisions of this clause shall continue to apply to such rights, obligations and liabilities indefinitely.
​12. Indemnity
12.1. You agree to indemnify The Pursuit Design Studio, its affiliates, employees, agents, contributors, third party content providers and licensors from and against:
a) all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with any Content you post through the Website;
​b) any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so and any breach by you or your agents of these Terms; and/or
​c) any breach of the Terms.
13. Dispute Resolution
13.1. Compulsory:
If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought).
13.2. Notice:
A party to the Terms claiming a dispute ('Dispute') has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute.
13.3. Resolution:
On receipt of that notice ('Notice') by that other party, the parties to the Terms ('Parties') must:
a) Within 14 days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree;
b) If for any reason whatsoever, 14 days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the President of the Australian Mediation Association or his or her nominee;
c) The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a pre-condition to the mediation commencing. The Parties must each pay their own costs associated with the mediation;
d) The mediation will be held in the Illawarra, NSW, Australia.
13.4. Confidential
All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as "without prejudice" negotiations for the purpose of applicable laws of evidence.
13.5. Termination of Mediation:
If 2 weeks have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either Party may ask the mediator to terminate the mediation and the mediator must do so.
14. Venue and Jurisdiction
The Purchase Services offered by The Pursuit Design Studio is intended to be viewed by residents of Australia. In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of New South Wales, Australia.
15. Governing Law
The Terms are governed by the laws of New South Wales, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of New South Wales, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.
16. Independent Legal Advice
Both parties confirm and declare that the provisions of the Terms are fair and reasonable and both parties having taken the opportunity to obtain independent legal advice and declare the Terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.
1 7. Severance
If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.
SHIPPING POLICY
1. We use Australia Post standard shipping for our deliveries (outside of the Illawarra and Shoalhaven regions).
2. For local deliveries within the Illawarra and Shoalhaven regions and where products are in stock, we will endeavour to process and deliver your order within 5 business days. Any order purchased on weekends or public holidays will be processed the next business day. If there are any issues with your order, we will contact you by email as soon as possible.
3. For orders outside of the Illawarra and Shoalhaven regions of NSW Australia, The customer is able to contact the The Pursuit Design Studio via email (hello@thepursuitdesignstudio.com) for a quote on any related shipping costs both domestic and international orders.
4. When placing an order, please ensure your shipping address is correct. Orders returned to us due to an incorrect address will incur additional re-shipping charges.
REFUND POLICY
Refund Policy of The Pursuit Design Studio
This Refund Policy ("Policy") applies to the following purchases:
www.thepursuitdesignstudio.com
General
1.1. We offer refunds, repairs and replacements in accordance with the Australian Consumer Law and on the terms set out in this Refund Policy ("Policy").
2. Any benefits set out in this Policy may apply in addition to consumer's rights under the Australian Consumer Law.
3. Before making a purchase, please read this Policy so that you can understand your rights and what you can expect from us if you are not satisfied with your order.
2. Australian Consumer Law
2. 1. Under the Australian Consumer Law:
a) Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:
i) to cancel your service contract with us; and
ii) to a refund for the unused portion, or to compensation for its reduced value.
b) You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.
2. 2. We offer refunds, repairs, and replacements in accordance with the Australian Consumer Law.
2. 3. The Australian Consumer Law provides a set of Consumer Guarantees which protect consumers when they buy products and services.
2. 4. If the Australian Consumer Law applies, then we cannot avoid the Consumer Guarantees which it provides. If there is an inconsistency between this Policy and the Australian Consumer Law, the Australian Consumer Law will prevail.
2. 5. Further information about the Australian Consumer Law and these Consumer Guarantees is available from the website of the Australian Competition and Consumer Commission.
2. 6. If a product or service which you purchased from us has a major failure (as defined in the Australian Consumer Law) then you may be entitled to a replacement or refund.
You may also be entitled to compensation for any reasonably foreseeable loss or damage resulting from that major failure.
2. 7. If a product or service which you purchased from us has a failure which does not amount to a major failure (as defined in the Australian Consumer Law) then you may still be entitled to have the goods repaired or replaced.
3. Cancellation and Change of Mind
​3. 1. In the event that you receive the products or services you have purchased, as stated, but that you simply change your mind, we may, at our discretion, offer you a refund or exchange, provided that:
a) You notify us within 21 days of receipt.
b) In the case of services, the services have not already been performed.
c) The following conditions are satisfied:
i) Product has not been used
ii) Product has not been damaged
iii) Product must be returned by post at the buyers expense with the original receipt
4. Products Damaged During Delivery
4.1 In the event that the product you ordered has been damaged during delivery:
(a) Please contact us as soon as possible.
(b) Any damaged product must be returned in the condition in which it was received, together with any packaging and other items which you received with the damaged product.
4. 2. We will arrange to repair or collect the damaged product and replace it with an equivalent product, or to refund it, provided that you have contacted us within the following time from the date of receipt of the product: 7 days.
5. Exceptions
a) Notwithstanding the other provisions of this Policy, we may refuse to provide a repair, replacement or refund for a product or service purchased by you if:
b) You misused the said product in a way which caused the problem.
c) You knew or were made aware of the problem(s) with the product or service before you purchased it.
d) You asked for a service to be done in a certain manner, or you asked for alterations to a product, against our advice, or you were unclear about what you wanted.
e) Any other exceptions apply under the Australian Consumer Law.
6. Shipping Costs for Returns
6. 1 In the event that a product you have purchased fails to meet one or more Consumer Guarantees under the Australian Consumer Law, we shall bear any cost of shipping the said product (the "Returned Product") back to us, as well as any cost of shipping any replacement product to you.
6. 2 If the Returned Product can easily be shipped or returned, then you are responsible for organising for the Returned Product to be returned to us. If the Returned Product is eligible for a repair, replacement or refund under the terms of this Policy (including under the Australian Consumer Law) then we will reimburse you for the reasonable postage, shipping or transportation costs for the Returned Product.
6. 3 If the Returned Product is too large, too heavy, or otherwise too difficult to be removed and returned by you, and is believed to be eligible for a repair, replacement or refund under the terms of this Policy (including under the Australian Consumer Law), then we will organise for the postage, shipping, transportation or collection of the Returned Product, at our cost.
6. 4 In the event that we organise and pay for the inspection, postage, shipping, transportation or collection of a Returned Product, and it turns out not to be eligible for a repair, replacement or refund under the terms of this Policy (including under the Australian Consumer Law), then you will be required to pay the costs of any inspection, postage, shipping, transportation or collection of the Returned Product.
7. Response Time
7. 1 We aim to process any requests for repairs, replacements or refunds within 5 days of receipt.
8. How to Return Products
8. 1 You can contact us at the end of this Policy to discuss a return using the information.
8. 2 Unless otherwise defined in our sole discretion, we shall pay all refunds in the same form as the original purchase or to the same account or credit card used to make the original purchase.
8. 3 To be eligible for a refund, repair or replacement, you must provide proof of purchase.
8. 4 You may be required to provide a government issued identification to qualify for a refund, repair or replacement.
9. Contact Us
9. 1 If you wish to speak to us about this Policy or about any refund, repairs or replacements, please contact us at: hello@thepursuitdesignstudio.com
PRIVACY POLICY
The Pursuit Design Studio
We respect your privacy
1. The Pursuit Design Studio respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
2. "Personal information" is information we hold which is identifiable as being about you.
Collection of personal information
1. The Pursuit Design Studio will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.
2. You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
3. Additionally, we may also collect any other information you provide while interacting with us.
2. How we collect your personal information
2.1. The Pursuit Design Studio collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
3. Use of your personal information
3.1. The Pursuit Design Studio may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
3. 2. The Pursuit Design Studio may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.
​ 4.Disclosure of your personal information
4.1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
4. 2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
4. 3. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of The Pursuit Design Studio, www.thepursuitdesignstuio.com, its customers or third parties.
4. 4. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
4. 5. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
4. 6. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.
5. Security of your personal information
5. 1. The Pursuit Design Studio is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
5. 2. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
6. Access to your personal information
6. 1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at hello@thepursuitdesignstudio.com
6. 2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
7. Complaints about privacy
7. 1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to PO BOX 3082, Minnamurra, New South Wales, 2533. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
8. Changes to Privacy Policy
8. 1. Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.
9. Website
9. 1. When you visit our website
When you come to our website (www.thepursuitdesignstudio.com) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
9. 2. Cookies
We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.
9. 3. Third party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that The Pursuit Design Studio is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
​GDPR PRIVACY POLICY
The Pursuit Design Studio
We respect your privacy
1. The Pursuit Design Studio respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat your personal information.
2. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and to the extent applicable, the EU General Data Protection Regulation (GDPR).
3. "Personal information" is information we hold which is identifiable as being about you. This includes information such as your name, email address, identification number, or any other type of information that can reasonably identify an individual, either directly or indirectly.
4. You may contact us in writing at PO BOX 3082, Minnamurra, New South Wales, 2533 for further information about this Privacy Policy.
2. What personal information is collected
2. 1. The Pursuit Design Studio will, from time to time, receive and store personal information you submit to our website, provided to us directly or given to us in other forms.
2. 2. You may provide basic information such as your name, phone number, address and email address to enable us to send you information, provide updates and process your product or service order.
2. 3. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
2. 4. Additionally, we may also collect any other information you provide while interacting with us.
3. How we collect your personal information
3. 1. The Pursuit Design Studio collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we engage in business activities with you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
3. 2. By providing us with personal information, you consent to the supply of that information subject to the terms of this Privacy Policy.
4. How we use your personal information
4. 1. The Pursuit Design Studio may use personal information collected from you to provide you with information about our products or services. We may also make you aware of new and additional products, services and opportunities available to you.
4. 2. The Pursuit Design Studio will use personal information only for the purposes that you consent to. This may include to:
a) provide you with products and services during the usual course of our business activities;
b) administer our business activities;
c) manage, research and develop our products and services;
d) provide you with information about our products and services;
e) communicate with you by a variety of measures including, but not limited to, by telephone, email, sms or mail; and
f) investigate any complaints.
If you withhold your personal information, it may not be possible for us to provide you with our products and services or for you to fully access our website.
4. 3. We may disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceedings or in response to a law enforcement agency request.
4. 4. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases.
5. Disclosure of your personal information
5. 1. The Pursuit Design Studio may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.
5. 2. If we do disclose your personal information to a third party, we will protect it in accordance with this privacy policy.
6. General Data Protection Regulation (GDPR) for the European Union (EU)
6. 1. The Pursuit Design Studio will comply with the principles of data protection set out in the GDPR for the purpose of fairness, transparency and lawful data collection and use.
6. 2. We process your personal information as a Processor and/or to the extent that we are a Controller as defined in the GDPR.
6. 3. We must establish a lawful basis for processing your personal information. The legal basis for which we collect your personal information depends on the data that we collect and how we use it.
6. 4. We will only collect your personal information with your express consent for a specific purpose and any data collected will be to the extent necessary and not excessive for its purpose. We will keep your data safe and secure.
6. 5. We will also process your personal information if it is necessary for our legitimate interests, or to fulfil a contractual or legal obligation.
6. 6. We process your personal information if it is necessary to protect your life or in a medical situation, it is necessary to carry out a public function, a task of public interest or if the function has a clear basis in law.
6. 7. We do not collect or process any personal information from you that is considered "Sensitive Personal Information" under the GDPR, such as personal information relating to your sexual orientation or ethnic origin unless we have obtained your explicit consent, or if it is being collected subject to and in accordance with the GDPR.
6. 8. You must not provide us with your personal information if you are under the age of 16 without the consent of your parent or someone who has parental authority for you. We do not knowingly collect or process the personal information of children.
7. Your rights under the GDPR
7. 1. If you are an individual residing in the EU, you have certain rights as to how your personal information is obtained and used. The Pursuit Design Studio complies with your rights under the GDPR as to how your personal information is used and controlled if you are an individual residing in the EU
7. 2. Except as otherwise provided in the GDPR, you have the following rights:
a) to be informed how your personal information is being used;
b) access your personal information (we will provide you with a free copy of it);
c) to correct your personal information if it is inaccurate or incomplete;
d) to delete your personal information (also known as "the right to be forgotten");
e) to restrict processing of your personal information;
d) to retain and reuse your personal information for your own purposes;
e) to object to your personal information being used; and
f) to object against automated decision making and profiling.
7. 3 Please contact us at any time to exercise your rights under the GDPR at the contact details in this Privacy Policy.
7. 4. We may ask you to verify your identity before acting on any of your requests.
8. Hosting and International Data Transfers
​8. 1 Information that we collect may from time to time be stored, processed in or transferred between parties or sites located in countries outside of Australia. These may include, but are not limited to Australia.
8. 2. We and our other group companies have offices and/or facilities in Australia. Transfers to each of these countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from The Pursuit Design Studio's Data Protection Officer.
8. 3. The hosting facilities for our website are situated in Australia. Transfers to each of these Countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from The Pursuit Design Studio's Data Protection Officer.
8. 4. Our Suppliers and Contractors are situated in Australia. Transfers to each of these Countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from The Pursuit Design Studio's Data Protection Officer.
8. 5. You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
9. Security of your personal information
9. 1. The Pursuit Design Studio is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
9. 2. Where we employ data processors to process personal information on our behalf, we only do so on the basis that such data processors comply with the requirements under the GDPR and that have adequate technical measures in place to protect personal information against unauthorised use, loss and theft.
9. 3. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
10. Access to your personal information
10. 1 You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth), and to the extent applicable the EU GDPR. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at hello@thepursuitdesignstudio.com
10. 2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act or any other applicable law.
11. Complaints about privacy
11. 1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to hello@thepursuitdesignstudio.com . We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
12. Changes to Privacy Policy
12. 1. Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.
13. Website
13. 1. When you visit our website
When you come to our website (www.thepursuitdesignstudio.com), we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
​13. 2. Cookies
We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google AdWords. These ads may appear on this website or other websites you visit.
13. 3. Third party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that The Pursuit Design Studio is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information
COOKIE POLICY
COOKIE POLICY
Last updated: Feburary 2024
This Website (referred to in these “terms of use” as the website) is owned and operated by The Pursuit Design Studio, who is referred to in this Cookie Policy as “we”, “us”, “our” and similar grammatical forms.
Our Cookie Policy explains what cookies are, how we use cookies, how third-party partners may use cookies on our Websites and your choices regarding cookies.
General information about visits to our Websites is collected by our computer servers, with small files “cookies” that our Websites transfers to your computer’s hard drive through your Web browser (if you allow the delivery of “cookies”). The “cookies” are used to follow the pattern of movements of users by letting us know which pages on our Websites are visited, in what order and how often and the previous website visited and also to process the items you select if you are making purchases from our Websites. The anonymous non-personal information that we collect and analyse in not personal information as described in the Privacy Act.
Why do we use “cookies” and other web use tracking technologies?
a) When you access our Website, small files containing a unique identification (ID) number may be downloaded by your web browser and stored in the cache of your computer. The purpose of sending these files with a unique ID number is so that our Website can recognise your computer when you next visit our Website. The “cookies” that are shared with your computer can’t be used to discover any personal information such as your name, address or email address they merely identify your computer to our Websites when you visit us.
b) We can also log the internet protocol address (IP address) of visitors to our Website so that we can work out the countries in which the computers are located
c) We collect information using “cookies” and other tracking technologies for the following reasons:
i) to help us monitor the performance of our Website so that we can improve the operation of the Website and the services we offer;
ii) to provide personalised services to each user of our Website to make their navigation through our Website easier and more rewarding to the user;
iii) to sell advertising on the Website in order to meet some of the costs of operating the Website and improve the content on the Website; and
iv) when we have permission from the user, to market the services we provide by sending emails that are personalised to what we understand are the interests of the user.
d) Even if you have given us permission to send you emails, you can, at any time, decide not to receive further emails and will be able to “unsubscribe” from that service.
e) In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Website, deliver advertisements on and through the Website, and so on.
2. What are your choices regarding cookies?
a) If you are unhappy about having a cookie sent to you, you can set your browser to refuse cookies or choose to have your computer warn you each time a cookie is being sent. However, if you turn your cookies off, some of our services may not function properly